Premium Rate Numbers

We all watch the television programmes with their offer of prizes in return for answering a simply question. Your answers require either a premium rate call or text, with an associated cost.

Premium rate numbers can be the cause of large phone bills.

So what are the costs? Well as a point of reference I’ve taken some information from Ofcom, the UK’s telecommunications regulator.

Note – Mobile operators can block Premium rate numbers if requested.

118 directory enquiry services

Numbers beginning 118 are directory enquiry services. Directory enquiry (DQ) services help you to find the telephone number of people or organisations you are trying to contact. Services and charges offered by directory enquiry companies vary. For example some services give you the option of being put straight through to the number you require – but at an extra cost.

00 (International)

International numbers start with (prefixed) with 00.

070

070 prefixes ares used for personal numbers also known as a ‘find-me-anywhere’ services. 070 numbers cost up to 50p per minute from a landline (fixed line phone) but if you call from your mobile call costs will vary and you may be charged more. PhonepayPlus regulates 070 numbers if they ‘offer’ premium rate-style services and the cost of the call exceeds 10p per minute.

0800

This is the start of a freephone number. Freephone is free to call from a landline (fixed line phone) but if you call from your mobile call costs will vary depending on your mobile network and you will be charged.

0800REVERSE

This is a call reverse charge service. Although this starts with 0800 and is free to dial (from landlines and the following mobile operators only: Vodafone, Orange, O2, Tesco, 3 and T-Mobile), the person receiving the call will have to pay.

084

084 numbers cost up to 5p per minute from a landline (fixed line phone) but if you call from your mobile call costs will vary depending on your mobile network and you may be charged more.

087

087 numbers cost up to 10p per minute from a landline (fixed line phone) but if you call from your mobile call costs will vary depending on your mobile network and you may be charged more.

0871 numbers

0871 numbers are used to provide intelligent call-routing and other services, and allow the organisation you’re contacting to receive a share of the call charge. Therefore, calls to these numbers are likely to be more expensive than the cost of calling geographic numbers. Calls to 0871 numbers cost up to 10p per minute* from landlines but will vary depending on your phone company or if using a mobile.

09 numbers*

  • 0900/ 0901
    Call cost up to 60p per minute with a maximum call cost of £5.00; or fixed cost up to £1.00 per call
  • 0904
    Open-ended at any cost per minute; or fixed cost per call at any rate
  • 0905
    Open-ended at any cost per minute; or fixed cost per call at any rate
  • 09059
    Live multi-party chat services costing up to 60p per minute
  • 0906
    Open-ended at £1.50 per minute.
  • 0907
    Pay-for-product services costing more than £1.00
  • 0908/ 0909/ 098
    Adult services at any rate, ranging from 10p to £1.50
  • 091
    Open-ended at any cost per minute; or fixed cost per call at any rate.

SMS/Text

Most companies will charge a fixed price per SMS and then the normal operator cost.

So you will see words like :

£1.50 per call plus one message at standard network rate.

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